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Fewer ‘no-shows’ in hospitals: now even more important

If you follow our blogs, you probably already know about the positive effects for reducing no-shows in healthcare. Not only for patients, but also for healthcare staff. The time of healthcare staff, as well as patients, is more precious than ever.…

Psychology behind SMS marketing: Why is SMS so effective?

SMS marketing is a highly powerful marketing tactic because of the highly addictive dopamine it activates in our brains, resulting in its incredible 98% open rate. People receive so many messages everyday on platforms like Messenger, WhatsApp, Snapchat. On top of…

22 SMS and WhatsApp templates for real estate to boost property interest and sales

Selling property requires excellent customer service and communication skills. And it’s not just the agent’s skills – your choice of communication channels also matter. Traditional channels like local newspapers and publications, and posting flyers through letterboxes may have worked in the…

First-party Data Marketing: SMS and WhatsApp Strategies for Modern Marketers (Including 21 Templates)

As marketers, we never experience a dull moment. The world around us is changing rapidly, and digital landscapes are evolving constantly as we watch. One of the most notable recent changes is the near-total disappearance of third-party cookies. In 2024, it’s…

Elevate your patient communication game with 29 simple SMS and WhatsApp templates for healthcare

Improving how we communicate with patients in healthcare is super important in today’s digital world. Many patients prefer managing their medical needs online, making it essential to improve your communication strategies through SMS, WhatsApp, and RCS channels. Do you not have…

Moving on from intern to Business Developer: Kaj’s story at Spryng

At Spryng, trainees are prepared for a job in the sector they have been studying for for several years as students. You don’t have to get coffee here as an intern, but you get a role with responsibilities and exciting tasks.…

How to use WhatsApp to help your business grow?

WhatsApp, a widely recognized messaging application predominantly used for personal communication, holds a hidden aspect that most people don’t use to its full capacity, a feature known as “WhatsApp for Business”. The feature functions as a channel through which organisations can…

Service software solution from Insezo uses SMS to reduce costly ‘no-shows’ and increase NPS

Imagine your washing machine breaks down within a year of purchase. In that case, you naturally contact the seller, who then calls in a service team to provide a warranty, as consumers are legally entitled to at least a two-year warranty.…

What topics do consumers contact companies with?

In the world of customer service, a familiar saying resounds:  “There is no such thing as stupid questions.” This sentence, often said sincerely, emphasizes the importance of encouraging individuals to engage with curiosity. It promotes the idea that all questions hold value,…